Shipping Policy
Processing Times
All orders placed on mykimono.fr are processed within 1 to 3 business days, excluding weekends and public holidays. This period corresponds to the time needed to prepare, package, and dispatch your order.
Delivery Areas
We deliver exclusively to mainland France.
Delivery Times and Costs
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Estimated shipping times: 2 to 4 business days (after dispatch)
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Shipping costs: Free. Delivery is free on all orders.
These times are indicative. During peak periods (sales, festive seasons...), they may be slightly extended.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This link will allow you to track the progress of your parcel in real-time.
Delivery Issues
If you do not receive your order within a reasonable timeframe, please contact us via our contact form so that we can carry out the necessary checks with the carrier.
Please note: Ensure that your delivery address is accurate when placing your order. We cannot be held responsible for incorrect addresses or parcels returned due to non-delivery.
Returns and Refunds
For all return or refund requests, please consult our Return Policy
